Contact
Questions about an order, a payment or the API? We're happy to help.
Support ticket
The fastest way to reach us about an order: log in and open a ticket from Account → Support. We reply there and by email.
Other channels
Stay safe
KinaStore staff will never ask for your password, login, token or verification code for any service, and never DM you first with offers. Always include your order ID (it starts with KS-) when you contact us.